They provided a creative proposal that reflected our intentions, with regards to our business groups, office functionality, concept and the like, in spite of the short time they had for the competitive bidding. They responded to repeated changes with our direction about our layout policy that included structural and decorative designs and furniture selections in a genial manner and from our perspective, and provided us with proposals, with thoughtful explanations on each occasion. They gave us the peace of mind by sharing issues and agendas at all times, which was made possible by having regular meetings. They also offered us clear advice that also included definite answers on what was possible and what was not, which built the relationship of trust. We were attempting to acquire the WELL certification for the first time with hardly any knowledge about the matter, but their WELL AP accredited expert provided us pertinent advice on this issue of qualifying for the WELL certification, from a perspective of a specialist.